TRAINING AND COACHING
for you, your team
and your business
Providing Bespoke Solutions, in Person and Virtually

KNOWLEDGE + SKILLS + BEHAVIOUR = PERFORMANCE
CHECK OUT OUR VIRTUAL LIBRARY : 50 MODULES AVAILABLE
DESIGNING THE RIGHT SOLUTION FOR YOU
Our accredited training and coaching is developed in collaboration with you, so your people will leave with the knowledge, skills and confidence to put their learning immediately into practice in the workplace.
Our tailored design approach provides best practice methodology and techniques, relevant knowledge, skills and practical application that adapts to your business.
We then work with you to embed learning into the workflow, supporting behaviour change and helping your people do things differently.
THE LEARNER JOURNEY : KNOWLEDGE + SKILLS + BEHAVIOUR = PERFORMANCE
KNOWLEDGE
We help learners take on board relevant knowledge, information and workplace context required to progress on to the skills development and behaviour change stages of their learning journey, using a wide variety of participative learning tools and techniques.
SKILLS
We help learners begin to apply and practice their skills development using relevant scenarios, case studies, simulations and exercises from your work environment.
BEHAVIOUR
Transferring and embedding learning to the workplace is crucial, as this is where the real return on investment manifests itself. We help learners self reflect to develop different ways of working, new habits and behaviours. We work with Managers to encourage ongoing feedback and coaching to ensure continuation of the learning journey.



uLead
Your solution to upskilling your leaders
LEADERSHIP TRAINING
Developing your people to perform is about your skills, your knowledge and mostly it's about you. We help experienced, new and aspiring managers become confident and competent leaders. Enhance your credentials through our nationally recognised ILM City & Guilds leadership and management qualifications.

uCoach
Your solution to developing coaching
skills and culture
PERSONAL COACHING and COACHING TRAINING
We can offer you 1:1 personal coaching sessions to optimise your own performance with our expert coaches, or you can learn how to develop your own coaching skills, enabling you to become a better workplace coach, through our coaching training programmes. Enhance your credentials through our nationally recognised ILM City & Guilds coaching and mentoring qualifications.

uCoach
Your solution to developing coaching
skills and culture
PERSONAL COACHING and COACHING TRAINING
We can offer you 1:1 personal coaching sessions to optimise your own performance with our expert coaches, or you can learn how to develop your own coaching skills, enabling you to become a better workplace coach, through our coaching training programmes. Enhance your credentials through our nationally recognised ILM City & Guilds coaching and mentoring qualifications.

uQualify
Your solution to continuing
professional development
QUALIFICATION TRAINING
Institute of Leadership and Management (ILM) qualification courses, ideal for those seeking to achieve an internationally recognised and respected qualification, while developing practical skills and knowledge.
We offer a range of courses to suit every level of experience in Leadership & Management and Coaching and Mentoring.
All ILM qualifications are awarded by The City and Guilds of London Institute.

uSell
Your solution to winning sales
SALES TRAINING
Our sales training methodologies and solutions transform sales teams and focus on creating value for the buyer. Our suite of programmes provide essential sales training for key account teams, inside sales, call centre teams, telesales or technical specialists.

uSell
Your solution to winning sales
SALES TRAINING
Our sales training methodologies and solutions transform sales teams and focus on creating value for the buyer. Our suite of programmes provide essential sales training for key account teams, inside sales, call centre teams, telesales or technical specialists.

uServe
Your solution to service excellence
CUSTOMER SERVICE TRAINING
Your customers will come back time and time again, only if they are receiving exemplary service. Our customer service training helps your team look at customer expectations versus current delivery, then considers how to enhance customer care and provide service excellence.

Virtual Library
Your solution to safe and flexible upskilling
Are you looking for training for yourself or someone else?
We bring the classroom to you, whether you are working from home, or office. Our virtual 90 minute modules, half or full day workshops, are perfect for bite-size learning and rapid recall.

Virtual Library
Your solution to safe and flexible upskilling
Are you looking for training for yourself or someone else?
We bring the classroom to you, whether you are working from home, or office. Our virtual 90 minute modules, half or full day workshops, are perfect for bite-size learning and rapid recall.
THE uPERFORMANCE DIFFERENCE
The learning we design will be uniquely for you, so delegates can easily apply the learning to their own workplace.
We select the most relevant research and content to create bespoke designs to meet knowledge and skills gaps.
THE uPERFORMANCE DIFFERENCE
The learning we design will be uniquely for you, so delegates can easily apply the learning to their own workplace.
We select the most relevant research and content to create bespoke designs to meet knowledge and skills gaps.
2,500+
Sessions Delivered
16,000+
Learners
50+
Countries
OUR CREDENTIALS
ILM Approved Centre
The ILM is the badge of recognition for high quality leadership and management training programmes. We offer ILM qualifications in Leadership & Management and Effective Coaching. All ILM qualifications are awarded by The City and Guilds of London Institute.



Approved member of the Association for Coaching
We are organisational members of the Association for Coaching, dedicated to promoting best practice & raising standards of coaching worldwide.
CPD Accredited Training Provider
Our programmes count towards an individual’s CPD points. This provides professional credentials, recognised certification & career enhancement opportunities.


Certified as an Institute of Sales Management, Endorsed Training Partner
As an ISM Endorsed Training Partner our certificated programmes follow the Institute of Sales Management Professional Education Programme, ensuring all programmes meet the National Occupational Standards for Sales.
Tutor & Fellow status of The Institute of Leadership & Management



MBTI® CERTIFIED PRACTITIONER
CERTIFIED MENTAL HEALTH FIRST AIDER MHFA ENGLAND


Qualified Coach & Mentor. ILM Level 5 Cert.
cLIENTS INCLUDE . . .
CLIENT TESTIMONIALS
FIND OUT MORE
If you would like to know more about how uPerformance can help your organisation, or can work with you as an individual, why not get in touch to discuss your needs.
We’d love to hear from you.
UP Training & Development Ltd.
Registered in England & Wales
Company No. 05286481
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